In the UK and globally, in-home domestic childcare and adult care services are increasingly being provided via digital platforms, with significant implications for in-home/domestic care workers.
This paper maps what we already know about this phenomenon and identifies knowledge gaps that could be filled through focused research in support of influencing initiatives aimed at improving rights and protection for care platform workers. The mapping focuses on capturing the key challenges and opportunities that care platforms pose for workers; examining what UK policies are relevant to these platforms and their workers; and identifying key influencing work on this issue.